“Strategies for Professional Development in 2021.” Z. Smith Reynolds Library Mentoring Committee, Wake Forest University. Webinar. April 6, 2021. Invited.

“Tools for Information, Work, and Time Management.” The Whole U, University of Washington. Webinar. March 11, 2021. Invited.


“Designing for a Changing Environment: The Strengths of Iterative, Structural, and Organizational Change in Unprecedented Times.” The Association of Caribbean University, Research and Institutional Libraries. Webinar. Forthcoming. November 19, 2020. Invited.

“Recovery and Retrenchment: Sharing Plans for the Reopening of Research Libraries and the New Normal in the Covid-19 Landscape.” With Vivian Lewis, Helen Shenton, Jessica Gardner, Chris Banks, Jill Benn, and Lorraine Haricombe. International Alliance of Research Library Associations. Research Libraries United Kingdom. Webinar. June 3, 2020. Invited.

Guest Speaker. Management Mentoring Zoom. May 8, 2020. Invited.

“Libraries in a Time of Change: Tools and Frameworks to Navigate a Changing Organization.” UNC-Greensboro iDeal Learning Webinar. April 20, 2020. Invited.

“OCLC Virtual Town Hall: Libraries and the COVID-19 Crisis.” With Kendra Jones, Bobbi Newman, Ashley Cooksey, Rachel Frick, and Kendra Morgan. WebJunction. Online. April 13, 2020. Invited panelist.

“The Library Is a Growing Organism.” Washington Library Association Academic Library Conference. Online. March 20, 2020. Invited. Keynote.


Professional Association Panel. With Alison Tarrant and Victoria Robertson. Department of Information Studies, University College London. Skype. October 7, 2019. Invited.

“Libraries as Liminal Spaces: Doing Good in a Time of Change.” Missouri Library Association. Kansas City, Missouri. October 3, 2019. Invited. Keynote for ACRL Chapter.

“Equity, Diversity, & Inclusion in Organizational Work.” Orbis Cascade Alliance Council. Tacoma, Washington. July 11, 2019. Invited.

“Designing for the Long-Term: Leading Change and Planning for Your Organization’s Future.” Kansas Library Association College and University Libraries Section. Emporia, Kansas. May 21, 2019. Invited. Keynote for ACRL Chapter.


“The Future of Academic Libraries: Creating, Supporting, and Responding to Change.” Mississippi Library Association. Meridian, Mississippi. October 17, 2018. Invited. Keynote for ACRL Chapter.

“Association Leadership Panel.” With Robert Newlen, Chuck Henry, Mary Lee Kennedy, and Athena Jackson. UCLA Senior Fellows. Los Angeles, CA. August 21, 2018. Invited.

“Emerging Trends in the First Year Experience: New Ideas For Impacting Student Success.” With Raymond Pun. Choice & ACRL Webinar. June 13, 2018. Invited.

“You Already Have it Within You: Expanding Your Design Practice to Meet Emerging Needs.” California Conference on Library Instruction. San Francisco, CA. June 1, 2018. Invited Keynote.

“Libraries as Liminal Spaces: Transformation in a Time of Change.”  Ex Libris Users of North America. Spokane, WA. May 4, 2018. Invited Closing Keynote.

“Yes, and: Improving and Optimism to Build a Career.” Cora Paul Bomar Lecture on Librarianship. Spring UNCG Library and Information Studies Alumni Luncheon. April 14, 2018. Invited.

“Meet the Needs of Your Users: Using Design Thinking to Understand, Adapt, and Innovate.” iDEAL Summit. University of North Carolina at Greensboro. April 13, 2018. Invited.

“The Responsive Library Organization Understanding our Landscape and Planning for our Future.” Orbis Cascade Alliance. Seattle, WA. March 7, 2018. Invited.


“We Are Makers of Change: Creating Our Shared Future.” ACRL MD Fall Meeting. Harford county, MD. November 6, 2017. Invited Keynote.

“Leadership in the 21st Century: State and National Reflections on Advocacy.” With Jim Neal, Cindy Aden, and Brianna Hoffman. Washington Library Association. Tacoma, WA. November 2, 2017. Invited.

“From Teaching to Leading:  A Learning-Centered Management Bootcamp.” With Rebecca Kate Miller and Carrie Donovan. American Library Association Annual Conference. Chicago, Il. June 26, 2017.

“Anchors Aweigh! Navigating New Directions for Library Liaisons.” With Rebecca Kate Miller, Anne Langley, Neil Nero, Rita Vine, Barbara Rockenbach, Kornelia Tancheva, and Judy Ruttenberg. Association of College and Research Libraries. Baltimore, MD. March 25, 2017.

“Charting a Clear Course: A State of the Learning Commons.” Association of College and Research Libraries. Baltimore, MD. March 24, 2017.

“Taking the Wheel: Charting a Course for a Professional Transformation.” With Sarah Faye Cohen, Kim Duckett, Rebecca Kate Miller, and Lisa Nickel. Association of College and Research Libraries. Baltimore, MD. March 23, 2017.


“A Culture of Creativity and Action: Building a Foundation and Creating an Approach that Empowers Others.” ACRL Oregon and Washington Joint Fall Conference. Menucha, Oregon. October 27, 2016. Invited. Keynote.


“Evolution of Library Liaisons (SPEC Kit 349).” With Rebecca Kate Miller. Association of Research Libraries. Online. December 2, 2015. Invited.

“Another Data Point.” USC Marshall School of Business MMLIS Conversations with Leaders Series. Online. October 27, 2015. Invited.

“Revolutionary Change in Libraries: You Say You Want a Revolution…” University System of Maryland and Affiliated Institutions Consortium. Baltimore, Maryland. June 8, 2015. Invited.

“Making Knowledge Together: Interactive Course Exhibits as Project-Based Learning.” With Brian Mathews and Scott Fralin. The Innovative Library Conference. Radford, VA. May 12, 2015.

“Sustainable Organizational Change: It’s About the People.” With Rebecca Kate Miller, Kim Duckett, Sarah Cohen, and Lisa Nickel. Association of College and Research Libraries. Portland, Oregon. March 2015.

“Library Learning Goes Online.” With Forrest C. Foster, Rebecca Kate Miller, and Paul Signorelli. American Libraries Online. Online. February 12, 2015. Invited.


“Recruiting Double Agents: Entertaining and Utilizing Student Feedback.” With Kylie Gilbert. Agents of Change. Virginia Library Association Annual Conference. Williamsburg, VA. October 24, 2014.

“Start with the Audience: Images, Structure, and Empathy in Presentation Design.” Virginia Library Association. Online. September 24, 2014. Invited.

“Emerging Leaders World Café.” With Alexia Hudson-Ward, Lisa Carlucci Thomas, Leo Lo, Erica Findley, Bohyun Kim, and Tyler Dzuba. American Library Association Annual Conference. Las Vegas, NV. July 19, 2014. Invited.

“The Draft Framework for Information Literacy in Higher Education: A Diversity of Views.” With Candice Benjes-Small and Carrie Donovan. Colorado Academic Library Association Conference. Online. June 19, 2014. Invited. Keynote.

“Conversation: The What, Why, and How of Critical Pedagogy.” with Jenny Dale. Conference on Higher Education Pedagogy. Virginia Tech. Blacksburg, VA. February 6, 2014.


“A Decade of Presentation Lessons in One Hour.” Technology and Trends Roundtable of the North Carolina Library Association. Online. September 16, 2013. Invited.

“Library Learning Goes Online.” With Sarah Steiner and John Shank. American Libraries Online. Online. May 9, 2013. Invited.

“Hacking the Learner Experience: Techniques and Strategies for Connecting with Your Instructional Ecosystem.” With Brian Mathews and Andy Burkhardt. Association of College and Research Libraries. Indianapolis, Indiana. April 2013.

“Building a Dream Team: Library Personas in the 21st Century Library.” With Jenny Dale and Lynda Kellam. Association of College and Research Libraries. Indianapolis, Indiana. April 2013.

“Basics of Information Literacy Assessment.” With Amanda Click. Libraries Thriving and Educating Librarians in the Middle East: Building Bridges for the 21st Century. Online. January 22, 2013. Invited.


“This Library is Not a Place.” With Deborah Howes and Tim Songer. Achieving Impact Online. Reynolda House Museum of American Art, National Advisory Council. Winston-Salem, NC. April 12, 2012. Invited panelist.

“Teaching Students “In” and “On” Today’s Information Environment: The LIB100 Online Pilot.” College Board of Visitors, Wake Forest University. Winston-Salem, NC. February 10, 2012.


“Change and Opportunities for Today’s Academic Libraries.” Academic Libraries: Constant Change, Constant Opportunity. Academic Library Association of Ohio Annual Conference. Toledo, Ohio. November 3, 2011. Invited Pre-Conference Keynote.

“Patrons Left to their Own Devices: Library Databases and E-Readers.” With Lynda Kellam, Amy Harris, and Mark Sanders. North Carolina Library Association. Hickory, NC. October 6, 2011.

“QR Codes, Location Based Services, and Augmented Reality for Libraries.” Positioning your Library in the Mobile Ecosystem: Content and Delivery. LYRASIS Technology Ideas and Insights Series. Elon, NC. August 4, 2011. Invited.

“The Changing Library: Who We Were is Who We Are.” Cora Paul Bomar Lecture on Librarianship. Spring UNCG Library and Information Studies Alumni Luncheon. April 16, 2011. Invited.

“QR Codes.” With Kevin Gilbertson. Strategic Focus and Value for Library Communities. Computers in Libraries. Washington DC/Online. March 23, 2011. Video used in pre-conference and QR Codes session.

“Change is What Keeps It Interesting.” Staying Vital in a Time of Change. LAUNC-CH Annual Conference. Chapel Hill, NC. March 7, 2011.

“Exploring the Combination of Techniques of Instructional Design, the Humanities, and Digital Media in an Archival Format.” With David Phillips and Ann Cunningham. THATCamp Southeast. Emory University, Atlanta, Georgia. March 5, 2011.

“Help Is On The Way.” Thursdays at Starling. Wake Forest University. Winston-Salem, NC. February 3, 2011. Invited speaker.

 “LITA Tech Set Authors Conversation.” With Marshall Breeding. American Library Association Midwinter. San Diego, CA. January 8, 2011. Invited panelist.


“Re-visioning Teaching: Adapting to a Changing Educational Environment.” Innovation by Design: Re-visioning the Library. ACRL/NY Symposium. New York, New York. December 10, 2010. Invited speaker.

“Finding Our Students at Their Point of Need: As Higher Education Changes, So Too Does the Point of Need.” Library Instruction at the Point of Need. North Carolina Library Association College and University/Community College and Junior College Libraries Section. Thomasville, NC. October 29, 2010. Invited keynote.

“Today’s Technology Trends, or, ‘What Do I Do With That?’” North Carolina Serials Conference. Chapel Hill, NC. April 15, 2010. Invited all-conference presentation.

“A Short Presentation for LIS 650: Library Management.” University of North Carolina at Greensboro Library Studies Department. Greensboro, NC. March 22, 2010. Invited speaker.

“Top Tech Trends.” With panelists Amanda Etches-Johnson, Jason Griffey, Joe Murphy, and David Walker. American Library Association Midwinter Conference. Boston, MA. January 17, 2010. Invited panelist.

Finding Our Students at Their Point of Need: As Higher Education Changes, So Too Does the Point of Need.” Online Update for Learning Resource Center Staff in the Southwest of England. Regional Support Centre South West. Online. December 1, 2010.  Invited presentation.


“Adapting to a Changing World: Exceptional Services for a New Information Environment.” South Carolina Library Association. Columbia, SC. October 29, 2009. Invited speaker.

“Bite-Sized Repositories: The Benefits of Small Scale Repositories for Local Use.” LITA National Forum. Salt Lake City, Utah. October 2, 2009.

“Mapping Your Path to the Mountaintop: Planning Where You Want To Be In Your Career.” With panelists Steven Bell, Brian Mathews, and John Shank. Association of College and Research Libraries Conference. Seattle, WA. March 14, 2009.

“Extending the Impact of Online Library Instructional Tools through Collaborative Development.” With Lauren Ray. Association of College and Research Libraries Conference. Seattle, WA. March 14, 2009.

“Leading the Blended Library: Two Blended Librarians Share Their Leadership Program Experience.” With Liz Siecke. Blended Librarian Webcast. Online. February 12, 2009. Invited speaker.


“Learning From the Context: Teaching Skills While Teaching Content.” Innovation In Instruction. Elon, NC. August 21, 2008.

“Convergence Literacies: Preparing Students For Life Beyond the Liberal Arts Education.” With Jolie Tingen. Innovation in Instruction. Elon, NC. August 21, 2008.

“ZSR Library Presents: Blogs and Wikis @ Wake Forest University.” With Susan Sharpless Smith and Kevin Gilbertson. MERLOT International Conference. Minneapolis, MN. August 9, 2008.

“Supervising While Away: Tools for Online Student Supervision.” Poster Presentation. ALA Annual. University Library Group. Anaheim, CA. June 28, 2008. Invited.

“Situating Blogs and Wikis: The Value Added Proposition of the Library as Service Provider.” With Giz Womack and Kevin Gilbertson. Triangle/Triad Instructional Technology Meeting. Greensboro, NC. May 7, 2008.

“Communication Strategies in a Library 2.0 Environment.” ACRL/LAMA Joint Spring Virtual Institute—Leading from the Middle: Managing in All Directions. Online. April 30, 2008.

“Managing Online: Web 2.0 Tools for Supervision 2.0.” Poster Presentation. ACRL/LAMA Joint Spring Virtual Institute—Leading from the Middle: Managing in All Directions. Online. April 29-30, 2008.


“Social Software & the Future of the Library.” With Erik Mitchell. SOLINET Annual Membership Meeting. Atlanta, GA. May 10, 2007.

“Training with Flickr.” Podcast. Five Weeks to a Social Library. Online. March 5 to March 9, 2007. <>


“Wikis as Training Tools.” Poster Presentation. ACRL/CNI/EDUCAUSE Virtual Conference. Online. April 20-21, 2006.


“Distance Learning Technology to Further IGI in a Service-Learning Enhanced Course.” With Joanne Dehoney and Patti Clayton. Inquiry Guided Instruction Symposium. Raleigh, NC, 2001.

“Service Learning in Public Schools.” With Patti Clayton. Kenan Fellows Program. Raleigh, NC. 2001.