Joan K. Lippincott’s Mobile Technologies, Mobile Users: Will Libraries Mobilize?

Joan K. Lippincott is from the Coalition for Networked Information

  • Shift from desktop to laptop is almost complete for college students
  • 80.5% college students own a laptop (don’t always bring it to class, though)
  • 66% college students oen an internet-capable cell phone
  • 71% of teens owned a cell phone in 2008
  • Discussion of cell phone plan pricing and apps stores changing how people use cell phones
  • Kindle sales of a recent bestseller by Dan Brown topped print sales at Amazon for a short period of time (still notable)
  • Twitter is being used by more people of all ages; highest update in age group 45-54
  • Mainstream press is producing mobile-compatible versions of content
  • What are libraries doing to meet mobile challenge? Content configured for devices? Services for mobile users? Promotion of content and services so people know they’re available?
  • Moving from communication to information devices: using cell phones for a lot more (alarm clock, watch, music collection, email machine, etc)
  • Talked a bit about iTunes U
  • Nielsen reports a 52% increase in mobile subscribers watching a video on a mobile phone
  • Kids “consider their mobile phone to be their best friend”
  • Survey of US and UK kids: if you had to give up all but one device, which would you keep? Choose phone.
  • Will do more and create content with devices (though skills vary widely among students)
  • 67% students in high school maintain a website
  • 27% of K-12 said they regularly create slideshows, videos, or webpages for schoolwork
  • K-12 express frustration when they can’t use their own devices for course work
  • Harvard Medical School in 2007: 52% owned PDA, mostly for reference info
  • More jobs will be in these environments when they graduate, how are we preparing them for this?
  • Reminded us about Studying Students and Informing Innovation.
  • What do you think when you hear the words “mobile” and “library”
  • Often hours, catalogs, etc via mobile phone or maybe SMS text message reference
  • But there can be more:
  • bringing together general library information
  • patron records
  • reference transactions
  • information literacy podcasts and videos
  • access to services–booking group rooms
  • access to catalogs, indexes, abstracts
  • Access to digital content configured for mobile devices (library owned or licensed, freely available on the web)
  • Geo-spatially linked information
  • Loan of devices
  • New Technologies–what’s next? Social networking and QR Codes for mobile devices
  • Need cohesive strategies for mobile library information/content/services
  • Many libraries are prototyping services or trying things in specific departments
  • Pointed out U.Va Library Mobile site
  • Is your mobile information easy to find from library homepage?
  • Scholarly resources are emerging: arXiv is available for the iPhone
  • Libraries are using institutional content in creative ways: Digital images from Duke special collections and NCSU location aware campus tour uses images from special collections
  • There are a number of mobile-accessible resources that can fit into your plan:
    • WorldCat
    • Google Books Search
    • Refworks Mobile
    • Blackboard
    • Audiobooks
    • IEEE Explore database
    • J. American Chemical Society
    • iTunes U
    • Podcasts from research and educational institutions
  • QR Codes can link locations, books, etc to web pages with additional information, links to social networking, or phone numbers.
  • Some libraries also serve as main campus resource for device information: comparison of mobile devices, workshops, help desk support
  • Lockers with built in outlets so students could leave devices charging up
  • Discussion of importance of marketing and placements of links. Cross marketing using YouTube, etc.
  • Pilot services in the context of an overall plan
  • Partners within the library: IT or Systems, Reference, departmental liaisons, special collections, access services, administrators (planning process, acquiring or reallocating resources, seat at institutional table)
  • At Indiana U. business grad students are offered discounts on Blackberries
  • At U. Missouri, journalism students are required to buy an iPhone or an iPod Touch
  • Partnership: Academic/Library/IT at Quinnipiac University physical assistant graduate program. 3 key applications including the Merck Manual
  • Is the overall institution developing a mobile plan?
  • ECAR study on core campus activities that might make use of mobile tech, but left out libraries. However, many campuses do include libraries: MIT, U. San Diego, U Illinois UC, and others
  • Now is the time: study local environment and users, pilot projects, participate in institutional planning, plan promotion, disseminate information about successes and problems, fully participate in mobile revolution
  • Q&A
  • Bandwidth necessary for mobile video users
  • Different mobile platforms
  • Adoption of twitter, podcasts, etc
  • What different people are doing here at the Forum
  • Carts with large monitor that people can push around to create collaboration spaces

Update: Thanks for the link correction, Andy!

2 thoughts on “Joan K. Lippincott’s Mobile Technologies, Mobile Users: Will Libraries Mobilize?

  1. Pingback: Professional Development - Lauren’s first day at LITA

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