Joan K. Lippincott’s Mobile Technologies, Mobile Users: Will Libraries Mobilize?

Joan K. Lippincott is from the Coalition for Networked Information

  • Shift from desktop to laptop is almost complete for college students
  • 80.5% college students own a laptop (don’t always bring it to class, though)
  • 66% college students oen an internet-capable cell phone
  • 71% of teens owned a cell phone in 2008
  • Discussion of cell phone plan pricing and apps stores changing how people use cell phones
  • Kindle sales of a recent bestseller by Dan Brown topped print sales at Amazon for a short period of time (still notable)
  • Twitter is being used by more people of all ages; highest update in age group 45-54
  • Mainstream press is producing mobile-compatible versions of content
  • What are libraries doing to meet mobile challenge? Content configured for devices? Services for mobile users? Promotion of content and services so people know they’re available?
  • Moving from communication to information devices: using cell phones for a lot more (alarm clock, watch, music collection, email machine, etc)
  • Talked a bit about iTunes U
  • Nielsen reports a 52% increase in mobile subscribers watching a video on a mobile phone
  • Kids “consider their mobile phone to be their best friend”
  • Survey of US and UK kids: if you had to give up all but one device, which would you keep? Choose phone.
  • Will do more and create content with devices (though skills vary widely among students)
  • 67% students in high school maintain a website
  • 27% of K-12 said they regularly create slideshows, videos, or webpages for schoolwork
  • K-12 express frustration when they can’t use their own devices for course work
  • Harvard Medical School in 2007: 52% owned PDA, mostly for reference info
  • More jobs will be in these environments when they graduate, how are we preparing them for this?
  • Reminded us about Studying Students and Informing Innovation.
  • What do you think when you hear the words “mobile” and “library”
  • Often hours, catalogs, etc via mobile phone or maybe SMS text message reference
  • But there can be more:
  • bringing together general library information
  • patron records
  • reference transactions
  • information literacy podcasts and videos
  • access to services–booking group rooms
  • access to catalogs, indexes, abstracts
  • Access to digital content configured for mobile devices (library owned or licensed, freely available on the web)
  • Geo-spatially linked information
  • Loan of devices
  • New Technologies–what’s next? Social networking and QR Codes for mobile devices
  • Need cohesive strategies for mobile library information/content/services
  • Many libraries are prototyping services or trying things in specific departments
  • Pointed out U.Va Library Mobile site
  • Is your mobile information easy to find from library homepage?
  • Scholarly resources are emerging: arXiv is available for the iPhone
  • Libraries are using institutional content in creative ways: Digital images from Duke special collections and NCSU location aware campus tour uses images from special collections
  • There are a number of mobile-accessible resources that can fit into your plan:
    • WorldCat
    • Google Books Search
    • Refworks Mobile
    • Blackboard
    • Audiobooks
    • IEEE Explore database
    • J. American Chemical Society
    • iTunes U
    • Podcasts from research and educational institutions
  • QR Codes can link locations, books, etc to web pages with additional information, links to social networking, or phone numbers.
  • Some libraries also serve as main campus resource for device information: comparison of mobile devices, workshops, help desk support
  • Lockers with built in outlets so students could leave devices charging up
  • Discussion of importance of marketing and placements of links. Cross marketing using YouTube, etc.
  • Pilot services in the context of an overall plan
  • Partners within the library: IT or Systems, Reference, departmental liaisons, special collections, access services, administrators (planning process, acquiring or reallocating resources, seat at institutional table)
  • At Indiana U. business grad students are offered discounts on Blackberries
  • At U. Missouri, journalism students are required to buy an iPhone or an iPod Touch
  • Partnership: Academic/Library/IT at Quinnipiac University physical assistant graduate program. 3 key applications including the Merck Manual
  • Is the overall institution developing a mobile plan?
  • ECAR study on core campus activities that might make use of mobile tech, but left out libraries. However, many campuses do include libraries: MIT, U. San Diego, U Illinois UC, and others
  • Now is the time: study local environment and users, pilot projects, participate in institutional planning, plan promotion, disseminate information about successes and problems, fully participate in mobile revolution
  • Q&A
  • Bandwidth necessary for mobile video users
  • Different mobile platforms
  • Adoption of twitter, podcasts, etc
  • What different people are doing here at the Forum
  • Carts with large monitor that people can push around to create collaboration spaces

Update: Thanks for the link correction, Andy!

Related posts:

  1. meeting users in their universe
  2. tech therapy on libraries, IT, and the future
  3. how does content creation fit in with the future of libraries?
  4. redefining search
  5. cut and paste libraries

Comments 1

  1. John Liu wrote:

    Hi, saw the mention of the Merck Manuals in your post. Just wanted to let you know that today we launched new Merck Manual Home Edition and Professional Edition iPhone apps:
    http://agilepartners.com/apps/merckmanuals

    Here’s Merck’s press release:
    http://www.merck.com/newsroom/press_releases/corporate/2009_1008.html

    Posted 08 Oct 2009 at 1:48 pm

Trackbacks & Pingbacks 1

  1. From Professional Development - Lauren’s first day at LITA on 03 Oct 2009 at 2:03 am

    [...] Mobilize?” which is a topic that is very important. The talk was a good one, and you can find detailed notes over in my [...]

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