An Online Experiment

This semester has been unusually focused for me. Like many of you, I suspect, I typically wear a lot of hats at work: teacher, technologist, trainer, liaison (to multiple subjects), reference librarian, library committee member, university committee member, etc etc etc. This semester I have a lot of hats, but one is significantly bigger than the rest. And that hat is developing our first ever online information literacy course.  It’s a major project, in part because online learning is also mostly new at our larger institution. I want to be absolutely sure that this course is well designed and that the students are getting a top-notch education that matches or exceeds what they’re getting in face-to-face classes.

I’m starting to get requests from people at my own institution and librarians at other places about what the course looks like, so I’m writing this post to have something to point to.

First up: here’s a presentation I gave the other day on the course.

The presentation walks through what led up to the course, what we cover, the planning process, the course layout, the technology choices, student reception, and lessons learned.

Anytime I am interested in talking about any of these specifics, and in fact might do so in this venue. But what I’m hearing the most is an interest in what the course looks like. I’ve locked it down to the WFU community to protect student privacy, so I’ve taken a few screenshots to show what it actually looks like.

This is the course homepage. You can see that it gives an introduction to the site, information on how to contact me and communicate, and the course Learning Objectives. It’s harder to see, but I’ve also embedded a Google Calendar with course due dates, material release dates, and office hours. The box to the right is the chat interface that connects to Meebo (and sometimes suggests finding me on Google+ in a hangout) and below the fold is a list of the most recent announcements. You can see that the sidebar includes basic information about the course, announcements, the calendar, assignment information, and the course units.

This is the introduction to a specific unit. You can see that each unit leads in with a paragraph introducing the topic and tying it into what was covered before. Next, I list the learning outcomes for the unit and the things a student has to have completed to have finished the section. I follow up with a video introduction explaining what the topic is about in about 1-3 minutes.

The second half of the introduction is a short survey to give me a sense of where students are (or in this case, where they think they are). This is helpful in letting me know what to expect in general in the responses as well as gives me a sense of what to include when I email students feedback.

Below the survey is a list of links that point to the actual content of the unit. This varies between three and four for the most part.

The actual unit looks something like this:

Most include text, videos, screencasts, text-based slide decks, images, or some combination of the above. Each page typically includes a question or discussion forum about something covered on the page. This allows me to make sure everyone actually goes through the content on each page.

Finally, each unit ends with something like this. This tells them to make sure they completed everything, how this unit fits with the next one. It also highlights homework assignment due dates.

There are two types of work in this class: classwork that shows me you’re participating (the equivalent of participation in class and/or class worksheets) and homework assignments. The classwork is something each student does on their own personal page (see the links to them in the image above). They answer the class questions and record a video synthesizing the class. This video is extremely helpful for me. It allows me to get a sense of how much they really got it, who they are as people, and how interested they are. I think they don’t understand how the video fits in for their learning, so I need to do a better job of letting them know how important I find them to be. I don’t think they’d stand alone without the text answers, either, as students frequently refer to the text in their videos.

The homework assignments vary from reflective essays to assignments built around finding specific resources. They have just as much as an in personal class. The final project is an annotated bibliography (something I haven’t done in my face-to-face information literacy classes in years, but seemed like a good foundational assignment for an entirely new environment).

Students get at least two emails from me a week: one on their daily participation work and one on their homework assignments. They get more than two if they’re falling behind. I meet with anyone who wants to meet as often as they do. In reality, these students are getting a much more personalized and focused education than students in my traditional class.

This has been an intense semester (and we still have weeks to go!) but it’s a really really good experience. Based on the coursework, I see learning taking place, and I know a lot of these students better than I know some of the most talkative students in my face-to-face. It’s been a lot of by-the-seat-of-my-pants work, but fun. I’m also looking forward to having time to try on my other hats again. :)

ALAO Preconference

Last week, in the middle of a crazy semester of the most intense work I’ve done, a concussion, and a ruptured eardrum, I got to take a few days away to present at ALAO for their preconference.

This was an unusual event for me because I didn’t go solo. Given the recently ruptured eardrum, I opted to drive instead of fly. When my Mom heard I had a 9-hour drive planned, she volunteered to keep me company, which gave us both a road trip and an opportunity for her to hear me speak (which I think she still has a hard time believing that I do).  If you have a 9-hour drive to do, this time of year is a beautiful time to do it. It was a lovely drive both ways.

Photo by Denison University Libraries

ALAO is the Academic Library Association of Ohio. They hold an annual one-day conference on issues related to academic libraries, and had a really strong lineup of programs. Everyone affiliated with the conference was so friendly and helpful, and I just can’t say enough about what a nice event it (and how nice the organization) was.

I participated in the preconference. ALAO doesn’t always hold a preconference, but as this one took place in Toledo (as far north as you can go and still be in the state if you’re not familiar with the area). ALAO organized a preconference the day before to give people something to do the day before if they needed to travel to get there.  The preconference consisted of lunch, a keynote, and a panel.

I spoke on Change & Opportunities for Today’s Academic Libraries, one of my favorite themes. The arc of the talk was that as we’ve moved from a read to a read/write environment, librarians have transitioned (or are transitioning, or have partially transitioned) from servant to supporter, and that as the information environment continues to shift, we can position ourselves to be more collaborators, partnering with faculty and bringing our specific expertise to the discussions that are happening on campus about digital collections, finding and creating information in today’s environment, and teaching students using these tools.

If you’re interested in my slides, here they are:

Following my presentation, a panel moderated by John Burke, Director, Gardner-Harvey Library, Miami University Middletown spoke on ACRL’s The Value of Academic Libraries: A Comprehensive Research Review and Report. The Panelists were  Sara Bushong, Dean of Libraries, Bowling Green State University, Susan Scott, Director of the Library, Ohio State University – Newark Campus, Kathleen Webb, Dean of University Libraries, University of Dayton, and Al Zavar, Director, West Campus Library, Cuyahoga Community College. The report is fascinating. It’s full of information that can both inform what we do but also what research we could pursue. I recommend checking it out. This panel was particularly nice because each speaker was a leader from a different type of library. This gave a much wider perspective on the report and insight in how it might be adapted for different settings.

The next morning I was able to hear Steven Bell speak, which I always appreciate. Steven is both clear leader in the field, an innovator, and someone who I found particularly welcoming when I was just getting started. His talk, as always, was spot on and engaging. As part of his talk he showed part of a video of IDEO working on improving the shopping cart (I hope this is the same video!):

He talked about design thinking and processes in libraries (again, something that’s particularly relevant to me) and threw out so many quick ideas that I had a hard time jotting them down. The one I’m still thinking about, though, is about textbooks. He talked about how we all know there’s a problem with the cost of textbooks and no clear solution. He pointed to that as an example of what we should be looking for: a common pain that isn’t being addressed.  In this case, he discussed an idea from Temple to give faculty grants to pull together custom resources for a course rather than use a textbook. That’s exactly where we need to be! It positions the library in the familiar space of providing academic resources, but also shifts us to being more partners and enablers for faculty willing to try something new. It also opens the doors for all kinds of copyright and publishing related questions. Love it!

So, it was a lovely time. A great event, friendly people, informative and inspirational sessions, and I even managed to catch up with a few folks I only see at ALAs. Thanks, ALAO!

Cristina Yu

Last week one of my colleagues, Cristina Yu, passed away after a struggle with an illness. We knew she was sick for a while. I actually measure it in library time, because I first realized she had more than a cold last ALA. She was an energetic member of the library faculty, her husband is a faculty member on campus, and she had two daughters, one of whom is a Wake Forest student.

Her memorial service was held on campus yesterday. It was beautiful. Her daughter spoke way more eloquently and personally than I would have thought possible, the library dean spoke on behalf of the library and represented all of our thoughts for Cristina and her family, and a close friend of hers gave a touching tribute that perfectly encapsulated Cristina. Her sister also read Thich Nhat Hanh’s This Body is Not Me, which I found especially meaningful.

I’m missing Cristina, though it’s hard to believe she’s really not coming back to the office just down the hall. We talked about the library, but also about raising children, the daycare Leif is in (and that her daughters attended), healthy eating, and tea. I actually still have some tea on my desk I meant to give her, as we traded teabags when we had something new and interesting to share.

I’m posing this to my blog because in our interconnected library world, many of us know each other, and I figured some of you might have known Cristina in some capacity. She was our interlibrary loan librarian, so if you ever received a book from us, she played a role in it. If you knew her and would like to see the official statement from the university, it’s posted on our “inside WFU” website.

The Next Phase of my Work

Best photo of me speaking/teaching that I could find. Photo courtesy of UNCG LISAA.

I’ve had this blog for a while. I started it while I was in library school as a Microtext Assistant, when I closed down my political blog knowing that might not be the best online reputation to have as I entered the job market.

That now feels like so long ago. The job I had doesn’t even exist at my library anymore! I kept this blog, but slightly changed focus when I became the Instructional Design Librarian at my place of work. That job was awesome for so many reasons, but particularly for someone just out of library school. It was an awesome blend of technology and instruction, of inward library-facing work and outward faculty-facing work, and it allowed me to fill a gap and explore a new area of service and collaboration that hadn’t been explored at my institution in that way before.

In that position I did a number of things that I’m really proud of, most notably (for me) including the creation and development of the PRIMO recognized Toolkit with the Web Services Librarian, the development of Teaching Teaching with the (then) Information Literacy Librarian, and participation in the University’s SPITI Committee. (It’s a funny name, but an awesome committee, click through to see what we did!)

A large part of my work for the four years I was in that postion included advocating for the importance of Instructional Design as a service for faculty and a discipline in its own right. I worked with faculty to start people thinking about what a real Instructional Designer could do for them and tried to raise awareness of the discipline within the larger university wherever I could. I did this knowing that particularly at my own institution, Instructional Design would find its permanent home outside of libraries and that I am a librarian first and would not continue with that work once it left my field. I was able to do this outward facing work as part of my librarian job (in addition to all my librarian duties) and thought of it as a changing-information-environment type of advocacy that made sense from my librarian position. It also allowed me to build expertise in Instructional Design that I could then offer internally for our own instruction librarians.

Recently, we’ve seen some very good changes at my institution. The Teaching and Learning Center hired an Instructional Developer who is doing the type of work I was doing full-time. The library has had a small re-org (org-shift?). And in that I shifted responsibilities, too.

I am now the Head of Instruction for the Z. Smith Reynolds Library at Wake Forest University. This moves me out of our technology team that is becoming more focused on coding and systems (and we do really, really cool work there. We have an opening for the Director of that team and I would love to talk to anyone who would be interested in applying!) I’m now on the reference side again, as I was when I was first in the Instructional Design position. Wonder what that means for my work in LITA? I’m still going to be paying a lot of attention to technology, just with more of an eye for instruction, online learning, effective webinar work, and other related technologies.

In this new position I’m going to be focusing on building and extending our LIB100 and 200 level courses in a variety of ways as well as working programmatically on our library instruction sessions and other teaching endeavors.

I’m now supervising more people than I was, and I’m working more directly with all of our teaching librarians. Following in Meredith Farkas’ footsteps, I’m starting with a survey of anyone who touches on our instruction program. I’ve re-instituted Teaching Teaching and have hosted a few teaching related meetings. We’re working on Learning Outcomes for our credit based research classes now and will be looking into assessment in the near future. I’m also working with our Web Services librarian on the instruction portion of our website. (Big useful changes coming soon, I hope!) It’s all very exciting!

So, this blog is about to shift again, with my work…though the tagline is still pretty accurate. I’m still fundamentally interested in the future of libraries, and I see instruction as one of the pillars of that future. I’ll probably talk a lot more specifically about instruction initiatives in this space. As I do more research on the state of library instruction, I’ll probably put notes here. I plan to do a lot of reading, conference session attending, and web scouting in the coming year, and I’ll need a place to put it all. :)

I’m also interested in learning more about the intersection of the library and the larger teaching mission of the University. Up until now, I had a scope that was defined for me that I taught within. I’m now going to focus on learning more about the larger instruction picture to figure out how best the library can plug into that. Our lib100 program is a big part of that, but I feel I still have a lot to learn.

So that’s what I’m up to. Hope all is going well with you as you kick off the fall season, too.

Curriculum Mapping, Threshold Concepts, and LIB100

I’m home sick. The whole family is. And this is day two of it.

Luckily, today I’m well enough to pick up a computer, and John and I are trading off watching the little one and resting. With classes starting up next week I’m using my resting time to work on my course design. I’d been planning to completely rework it in light of some second half of the semester developments, but I hadn’t gotten around to it yet.

This is quite a change for me. For the past four sections or so, I’ve let the students plan for me. I’ve had a rough idea of what they should do mapped out ahead of time, but I’ve walked in on the first day and let the students make a list of what they expected to get out of the class when they signed up for it and what they hoped for. I’d use the day between classes to take their information and plan it out. This time, though, I need to do the planning ahead of time:

Planning LIB100

Thanks to Brian Mathews, and a blog post of his, I’ve had a few concepts floating around in the back of my head, but I hadn’t taken the time to look them up and think about them. A few days at home is apparently all I needed. So, through the lens of course planning, here’s what I’ve been thinking about:

Curriculum Mapping

Curriculum mapping looks like it has a lot of possibilities. I’m just in day one of learning about it, but from here, it looks like it’s powerful on the course level as well as the curriculum wide level. Brian and Char Booth both have a lot good to say about the framework, especially from a eagle-eye, big-picture view of curriculum at the university. I’m really interested in that, but in the immediate term, I’m interested in its application to my lib100 class.

From the onset, it looks a lot like how I’ve been approaching backwards course design. And all that really is, is:

  1. Determining your learning outcomes.
  2. Figuring out what could prove your students learned those outcomes.
  3. Figuring out what you could do to get your students ready to prove that they learned those outcomes.

I normally do this by applying the ADDIE Model, but that’s another post. What I like about curriculum mapping is this formalized process that forces you to articulate exactly what you think you’re doing and what you’re hoping to achieve. By writing it out in detail, once it’s time for assessment, you can pay much closer attention to what role your teaching played in the learning that happened in your class. I’m still working on my map, but once it’s done I’ll share it online in case you’re interested.

And then, I’ll start thinking about what this means curriculum wide.

Threshold Concepts

The other big idea for me lately (again, thanks to Brian), was Threshold Concepts. I was incredibly lucky to get to hear Ray Land, himself, speak on Threshold Concepts at a local teaching conference (video behind the link, bonus points for picking out my head :) ) the other day. If you’re interested, I posted my initial thoughts on my library’s professional development blog. Some notes especially relevant here:

The idea of a Threshold Concept makes perfect sense once you hear about it. It’s those pieces of knowledge that change who you are as a person and how you see the world. You cannot unlearn them. The example that resonated most with me was that after taking women’s studies courses, you can’t see the world the same: family is different, work is different, your expectations for your own role change. He also pointed to other familiar concepts like evolution, deconstructionism, and very specific discipline based concepts like “photoprotection in plants” or “confidence to challenge” in design.

Throughout Land’s presentation I was thinking about what this means for information literacy instruction. I could think of two of those major shifts I went through. One was that there was an economics of information. As a child, prior to learning about employment, publishing models, tenure, and the like, I thought people sought out knowledge because that was important to do. And they made true knowledge available because that was the right thing to do with it. It never occurred to me that certain questions were asked because the investigator could get a grant to support the research or because it was something that could get published by a journal that was trying to make money. This was a major Threshold Concept for me. Another was that there are complex systems that might reveal information that would otherwise be unknowable. A librarian specifically taught me this when showing me Web of Science to track citations for a philosophy paper. Learning this system showed me a new type of information that I didn’t even understand could exist prior to that session. And learning it helped me realize that there were probably lots of other types of information out there that could only be revealed through these complex systems that I also did not even know existed. (…making libraries all the more exciting!)

[I chatted with a colleague] about how for today’s students, that you can’t find everything on Google is a Threshold Concept. It didn’t occur to me because search wasn’t so useful when I was in college. It was clear you’d have to do something to go beyond whatever you found on the web for an academic paper. Today’s students have a very different experience. And learning that they would have to go beyond the web is a certain Threshold Concept: it’s troublesomeknowledge in that they prefer the old world they lived in where Google could get them everything, it’s irreversible that once they learn about how limited that world is they’ll know they have to keep looking elsewhere for information, it’s integrative that it becomes part of who they are to continue to have to seek information through more complex means, and on and on.

Land mentioned that some faculty are reconstructing their classes around Threshold Concepts since they’re the ones that take more of a personal approach to helping students fully understand them and integrate them into their understanding. These faulty take the approach that the rest (or much of the rest) are details that can be self-taught, found through another resource, or could be taught in class to bolster the Threshold Concept.

Obviously, as I’m planning my class, I’m currently thinking of how to make clear the Threshold Concept of “it’s not all on Google.” However, I’m also interested in the next step Brian points out in his blog post: on how librarians can help students acquire the Threshold Concepts of their disciplines.  But first… I have to finish this syllabus!