I took a lot of notes at this event. It was really good! Most of it was material that Iâ€™m pretty familiar with through my participation in the biblioblogosphere, so Iâ€™ll just hit the highlights and themes here.
1:30 Welcome & Announcements
This was the second annual technology summit. There were nearly 150 people there and about 40 of the participants were from other systems or academic libraries.
1:45 Towards Library 2.0: Planning, people & participation (Michael Stephens)
- Social software allows you to meet people like you.
- Librarian 2.0 harnesses social tools, understands the longtail, uses the Wisdom of Crowds, and plans for physical & online experience and collaboration.
- Age of blockbuster/huge CD is over, all about the longtail
- You want presence. You want to be where people might not expect to find you. Itâ€™s not necessarily about getting people through the door.
- You can read the biblioblogosphere to see what people are doing and works.
- Marketing would be the most important thing to learn in library school!
- Less rules! Less work for users! Do you have to do damage control before begin the service?
- Cell phones are much more than a phoneâ€¦ their device banning cell phones ban them.
- Librarian 2.0 builds a culture of trust
- Librarian 2.0 is a trendspotter
- Librarian 2.0 gets â€œcontentâ€
- The best way to learn a new technology is to play. Blog pictures of kids, wiki for recipes, etc. You can always fix the problems.
- Itâ€™s about conversations with people!
3:00 Library 2.0/Web 2.0 at the Branch level (Michael Casey)
- libraries have always changed, but itâ€™s faster!
- Life 2.0â€¦ theyâ€™re busyâ€¦ we have to go out and get them!
- Customers know more and expect more, expect us to come to them
- Change: busier staff, less â€œface time,â€ less â€œdown time,â€ lessâ€¦well, just less over all
- Staff have to be able to talk to one another, humans in a social setting
- Need to manage time and knowledge better
- Look at other types of organizations and interviewing people who donâ€™t use our services
- â€œYou get what you pay forâ€ is changing a little bit. Weâ€™re getting better and better products, free to end user.
4:00 Learning 2.0 (Helene Blowers)
Charlotte is starting a â€œplay with technologyâ€ staff development program with rewards of mp3 players and a few lucky employees will win a laptop or PDA.