Pressley, Lauren. “Adapting to a Changing World: Exceptional Services for a New Information Environment.” South Carolina Library Association. Columbia, SC, October 29, 2009. Invited.
The information environment is changing around us, and our users’ expectations are shifting in light of their experiences. This session will discuss these changes, and ways libraries can adapt to remain relevant and central to our users’ experiences. This session will address exceptional services that were rethought to meet these changing requirements and ways library staff can position their organizations for the future.
